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Imagine you are a manager of a work unit at a large hospital. One of your employees, John Doe, is a nurse who recently received several negative customer satisfaction survey responses that indicated that he:

  • “Has no bedside manner”
  • “Was rude and abrupt in his communication”
  • “Disrespectful of the cultural and religious views of the family”

For this assignment, write a script of a conversation you might have with the employee that involves using the steps of the Artful Critique found in your textbook.

This one- to two-page assignment does not need to be written in APA Style; however, be sure to include in-text citations as needed. Add a reference list at the end in current APA Style that includes all of the sources used in the script.