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 Objectives of Assignment: 

• To increase understanding of the skills required to collect, analyse and interpret qualitative research data; 

• To increase understanding of the relationships between data collection, data analysis and data interpretation when conducting qualitative ICT research; 

• To develop skills and competence in the conduct of qualitative ICT research. 

Background: 

Qualitative research comprises ‘an array of interpretive techniques which seek to describe, decode, translate and otherwise come to terms with the meaning, not the frequency, of certain more or less naturally occurring phenomena in the social world’ (Van Maanen:1983:9 – cited in Ticehurst & Veal:1999:94). ‘The motivation for doing qualitative research…comes from the observation that, if there is one thing which distinguishes humans from the natural world, it is our ability to talk! Qualitative research methods are designed to help researchers understand people and the social and cultural contexts within which they live [and work]. Kaplan and Maxwell (1994) argue that the goal of understanding a phenomenon from the point of view of the participants and its particular social and institutional context is largely lost when textual data are quantified.’ 

(See also Qualitative Research in Information Systems (Myers): http://www.qual.auckland.ac.nz/). 

Scenario: 

Many international students are enrolled in the Master of Information Technology and Systems Degree offered by the School of ICT at UTAS. Many students use Language Translation Apps regularly to mitigate language issues they come across both in day-to-day communications and in the course of working towards their degree. You would like to investigate the experiences of students who make use of these Language Translation Apps to determine: 

(i) What apps do they use; 

(ii) What are the functionalities of the apps; 

(iii) In what context/situation(s) do they use the app; 

(iv) How much did they rely on the app; and 

(v) Whether or not did they find it useful. 

Requirements: 

1. Describe which Qualitative research strategy (lecture/tutorial week 3) you would adopt for this investigation and your reasons for choosing this. You will need to justify your answers using academic literature. 

2. Discuss which Qualitative data collection method (lecture/tutorial week 3 & 4) is appropriate and justify your answers using academic literature. Depending on your choice of data collection methods, please address the following: 

a. Interviews 

i. Identify and describe what type of interview (unstructured, semi-structured or structured) is appropriate and provide justification for your choice. 

ii. Present the question frame that you will use in the interviews. 

iii. Describe in detail how you will plan for and carry out the interview. 

b. Observations 

i. Identify and describe what type of observation (participant or non-participant) is appropriate and provide Justification for your choice. 

ii. Discuss what you will focus your observations on. 

iii. Describe how you will plan for and carry out the observation sessions in detail. 

c. Focus groups 

i. Describe who the focus groups are and provide justification for your choice. 

ii. Present a discussion guide showing the topics that will be covered in your focus groups. 

iii. Describe in detail how you will plan for and run your focus groups. 

3. Discuss which Qualitative Data Analysis technique (lecture/tutorial week 4) you will use to analyse the data you plan to collect? Describe how you will apply this technique and justify why you think it is appropriate, supported by academic literature. 

** Justification for choice of qualitative research strategy/data collection methods/data analysis technique should be done focusing on why you have chosen the particular qualitative research strategy/data collection methods/data analysis technique and not why you have not chosen others. ** 

Please note: All the information should be compiled and presented in a professional report format. Please follow the guidelines below: 

• Title Page 

• Table of Contents 

• Page numbering 

• Introduction/Conclusion 

• Appropriate headings and subheadings 

• Harvard style of referencing 

• A word limit of 2,000 words with +/- 10% is provided. 

• Document should be submitted in MS Word or PDF