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1. This study is a useful contribution towards Hotel industry for increasing the service
quality and also customer satisfaction.
2. This study can be used by different researchers for further research.
3. This study is a useful contribution to understand the importance of customer
satisfaction and service quality with reference to behavioral intentions.
4. It will help Hotels in knowing the parameters on which customer satisfaction,
service quality and behavioral intentions can be evaluated.
5. This study can be useful contribution towards the Hotel industry in analyzing