Call Us: +1 (234) 567-8900


Order HERE


You are an IT professional working for Tech Support at XYZ Corporation. You have received several emails with technical issues from your users and colleagues. You have a cold and are out of the office; however, you want to help your colleagues by fixing their technical issues as soon as possible.


For this assignment, you must create a narrated presentation for your colleagues explaining how to troubleshoot the following technical issues:

  • Computer won’t start
  • Operating system is running slowly
  • Internet connection is very slow
  • Cannot connect to the Internet
  • Computer keeps overheating
  • Web browser has random automatic pop-ups
  • Applications keep cancelling or don’t run
  • IP conflict message displays

Your presentation must also include the following:

  • 150-200 words of speaker notes for each slide to assist with your delivery of the presentation
  • Recording of your presentation of each slide using the recording feature in PowerPoint

Length: 10-12 slide presentation with audio recording, not including title and reference pages

References: Include a minimum of 3 scholarly resources.