You are an IT professional working for Tech Support at XYZ Corporation. You have received several emails with technical issues from your users and colleagues. You have a cold and are out of the office; however, you want to help your colleagues by fixing their technical issues as soon as possible.
For this assignment, you must create a narrated presentation for your colleagues explaining how to troubleshoot the following technical issues:
- Computer won’t start
- Operating system is running slowly
- Internet connection is very slow
- Cannot connect to the Internet
- Computer keeps overheating
- Web browser has random automatic pop-ups
- Applications keep cancelling or don’t run
- IP conflict message displays
Your presentation must also include the following:
- 150-200 words of speaker notes for each slide to assist with your delivery of the presentation
- Recording of your presentation of each slide using the recording feature in PowerPoint
Length: 10-12 slide presentation with audio recording, not including title and reference pages
References: Include a minimum of 3 scholarly resources.